User research and QA

Remote access for Playtesting and QA

Use LoLa when the test environment matters: the build, account, save state, launcher, telemetry, recording setup and hardware profile stay on prepared machines while participants or QA staff connect remotely.

LoLa remote desktop for playtesting and QA

Where LoLa fits

Use the computers and workflows your team already trusts.

01

Moderated research sessions

Prepare the machine before the participant joins, observe the session, and keep the build and accounts under the team’s control.

02

Repeatable QA environments

Give testers access to the same build branch, GPU profile, settings and test data instead of debugging local installs.

03

Release-window coverage

Scale access during regression, certification, localisation or late milestone windows without shipping PCs.

Remote desktop first

Start with your PC. Add Cloud PCs only when needed.

LoLa is for teams that need practical access to real workstations, project software and controlled environments without moving the whole workflow onto every user device. The primary journey is to keep the important machine, application stack and project context in place, then give the right users a better way to reach it.

That keeps the buying decision simple: validate LoLa on one real workflow, add professional or team controls when it is useful, then add managed Cloud PCs only where extra hosted capacity is needed.

Define the test protocolChoose the build, account state, device requirements, recording workflow and support owner before inviting participants.
Pilot with one controlled machineValidate latency, input, audio, reset process and observer workflow on a real test scenario.
Add temporary hosts only for spikesUse managed Cloud PCs when the test pool is too small, the study needs clean machines, or release pressure creates a short capacity gap.

Why teams choose LoLa

Practical access across every device.

01

Build stays private

Participants interact with the host PC rather than receiving a local package by default.

02

Cleaner session resets

Keep accounts, save files, capture tools and launch settings on machines the research or QA team controls.

03

Tester device flexibility

Participants and distributed QA staff can connect from the device available to them where the workflow fits.

04

Research support model

A workflow demo can map moderation, observation, troubleshooting and access windows.

05

QA pool management

Use team access for shared rigs instead of relying on one-off invites and device swaps.

06

Cloud PC burst option

Add hosted test machines only when the existing pool cannot cover a study or milestone.

User journey

From one study to a repeatable test pool

The strongest first step is a controlled study or QA run with one prepared host, clear reset steps and a support owner before widening access.

Run one representative sessionMeasure participant setup time, reset time, input quality and moderator visibility.
Document the operating modelDefine machine prep, access windows, support handoff and post-session reset steps.
Expand for milestone pressureUse Teams and Cloud PCs only where the tested process needs more seats.

FAQ

Common questions.

Can participants play without receiving the build?

Yes, that is the main fit: the build remains on a prepared host PC and the participant controls it remotely.

Can this support moderated user research?

Yes, provided the study is scoped carefully. Test the participant device, audio, observation and reset workflow before relying on it.

Is this useful for non-game QA?

Yes. The same controlled-machine model fits software QA, training labs and app demos where local setup would create variance.

When do we need Cloud PCs?

When the existing test machines are not enough, when clean isolated hosts are required, or when a temporary external test group needs access.

Related workflows

Help visitors continue the right journey.

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Pricing

Compare Personal, Pro and Teams routes before rollout.

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Related insight

Help visitors choose with confidence.

Need a host?

No suitable PC? Add one only when needed.

LoLa connects to your own machine first, then offers managed Cloud PCs for clean demo environments, temporary project seats, review machines or extra capacity.